1. Legal information

The following provisions govern the use of the Website PetsLoverIn S.L. (hereon in PetsLoverIn) with NIF B87311635, and with headquarters at Paseo de la Castellana, 171 - 4º. 28046 Madrid (Spain). Telephone: 91 572 23 31 - Fax: 91 572 10 68 and email

PetsLoverIn reserves the right to modify these general conditions at anytime, respecting the users rights. The users will be informed of all changes made as soon as possible. A notification of changes to the user involves the insertion of new texts to these General Conditions of this website. The use of the website after changes to the General Conditions implies the user´s acceptance.

2. Website users

Any physical person or legal entity may be user of this website, independent of their nationality or country of residence, as long as the General Conditions have been explicitly accepted.

These General Conditions of use are understood as accepted by the user in their totality from simply using this website.

The user passwords for the use of personal areas on this website are created indirectly by the user via the registration form, or modified via the administration area.

The data provided by the user to PetsLoverIn upon contracting products and/or services offered via this website, will be used so as to complete the contracting and be able to deliver the product and/or service to the client in the proper conditions.

The user and/or client commits to the veracity, completeness and precision of the data requested and entered, and also commits to notify PetsLoverIn if any changes are made as soon as possible, so as to avoid problems that may arise from the use of incorrect or outdated data.

3. Product and Service Contract

Our mission is to facilitate the contact and relations between the pet owners and professionals that help them with the health, education, care and leisure of their pets.

PetsloverIn develops products and service according to their own criteria directly or in collaboration with third parties. These services are offered to the PetsLoverIn users for a voluntary purchase and or contracting in exclusive or advantageous conditions.

For cases in which other third party products or services are sold, executed via the website PetsLoverIn, the website is only acting as sales intermediary between the user that purchases the product or service and the manufacturer or distributor of said product or service.

Therefore, the information on products or services of this kind is provided directly to the user via the website via the product or service provider involved in each case, which must establish the specific conditions for each product or service, that are provided specifically and conveniently for each product or service contracted, and is to be presented on this website in as much as possible.

PetsLoverIn is not responsible for the veracity, completeness or updates and/or precision of the data or information on the offers, products and/or services of this website, since they are directly published in PetsLoverIn by the users.

So PetsLoverIn is in no way responsible for the non-compliance or defective compliance of products and/or services offered by the user via this site by other users along with the obligations that derive from the current legislation and the terms of conditions of contracting the product´s/service´s via this website.

All users of this website are committed to maintaining PetsLoverIn unscathed from any demand deriving from problems arising from the causes described in this section.

4. System Performance

It is possible that at any specific moment due to maintenance or network services (own or third-party) there may be imprecisions or errors, or technical failures that may impede or block the website´s proper performance, so PetsLoverIn does not implicitly or explicitly guarantee the website´s performance or information, content, software, materials or products included in it.

5. Intellectual Property

All contents in the website, including but not limited to texts, pictures, graphics, images, icons, technology, software, links and other audiovisual or audio contents , along with the graphic design and source code, are the intellectual property of PetsLoverIn or third parties, without being able to be understood as granting the user any rights to exploit them beyond that of the strictly necessary for the proper use of the Website.

6. Responsibilities of this website

In the case that, with that established in these General Conditions and the law, PetsLoverIn must pay an indemnity to a user, the indemnity paid may not surpass the value of the product or service contracted by the user that gave way to a right to the indemnity.

PetsLoverIn will pay the user an indemnity only in the case where damage and harm caused are due to a negligent or harmful act by PetsLoverIn, duly accredited by the demanding user.

In no case is PetsLoverIn responsible for the moral damage, loss of earnings and/or any other damage directly or indirectly suffered by the user.

PetsLoverIn is not responsible for the actions carried out directly by the manufacturers, distributors or suppliers of products or services offered on this website.

7. Privacy policy

The data gathered via the forms in this website will be incorporated in an automated personal data file under PetsLoverIn's responsibility. This entity will process the data confidentially and exclusively with the aim of managing relations with their clients and promoting the business' activities. Moreover, PetsLoverIn will cancel, delete and/or block the data when they are incorrect, incomplete or when they have stopped being necessary or pertinent to the final purpose, in accordance to that stated in the data protection legislation.

The user authorizes PetsLoverIn to:

  • The use of data for offering PetsLoverIn´s own services, along with the aims of its web platform.
  • Sending commercial communications via email, SMS, MMS, social communities or any other electronic medium, present or future, that enables the realization of commercial communications. Said commercial communications will be about products or services offered by PetsLoverIn, and about the collaborators with which it has reached promotional agreements with, guaranteeing the strict respect to the current regulations in data protection.
  • Performing statistical studies
  • Processing orders, requests or any other type of requests that are made by the user via any of the contact forms made available on the company´s website.
  • Issue news bulletins about the webpage, or any other news service that may be established by PetsLoverIn.

PetsLoverIn informs and guarantees its users that their personal data will not be given to third party companies foreign to those responsible for the file, or the group´s companies, and that it will always ask for consent from its owners if any personal data is to be given. This does not restrict PetsLoverIn from using non-personal aggregate information for commercial and promotional purposes.

PetsLoverIn guarantees its users, in all cases, the right to access, change, cancel and oppose within the terms stated in the current legislation. That is why, in compliance with that stated in Organic Law 15/1999 on Personal Data Protection (LOPD) the user can exercise his/her rights by making a request, together with a copy of his/her ID, passport or residency permit, via an email sent to:

Paseo de la Castellana, 171 - 4º
28046 Madrid (Spain)
Telephone: +34 915 722 331

Furthermore, the user can unregister from any of the services provided and the reception of communications by contacting PetsLoverIn via the indicated mediums, or the functions on the webpage.

PetsLoverIn has adopted all of the technical and organizational measures necessary to guarantee the security and integrity of the personal data processed, also avoiding its loss, alteration and/or access by unauthorized third parties.

8. Modification Of The Privacy Policy

PetsLoverIn reserves the right to modify, at any time and without prior notice, this privacy policy to adapt it to future nuances in the service, legislation or jurisdiction.

9. Law and Jurisdiction

These Terms and conditions are interpreted in accordance with the Spanish laws, and any conflict arising from them is to be resolved before the courts and tribune of the city of Madrid.


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  • PetsLoverIn S.L.
  • Copyright 2018